---
title: RetailX - Legal - Underbehandlere
---

[Skip to content](https://legal.retailx.no/en-us/subprocessors#main-content)

- [English - United States](https://legal.retailx.no/en-us/subprocessors)
- [Norsk (Norwegian)](https://legal.retailx.no/subprocessors)

English - United States

Show submenu for translations

![RetailX_payoff_POS-2](https://legal.retailx.no/hs-fs/hubfs/RetailX_payoff_POS-2.png?width=200&height=104&name=RetailX_payoff_POS-2.png)

Open main navigation

Close main navigation

- - [English - United States](https://legal.retailx.no/en-us/subprocessors)
    - [Norsk (Norwegian)](https://legal.retailx.no/subprocessors)
  
  
  
  
  English - United States
  
  Show submenu for translations

- [Oversikt](https://legal.retailx.no)
- [Gjeldende tjenesteavtale (GTA)](https://legal.retailx.no/gsa)
- [DPA](https://legal.retailx.no/dpa)
- [Tjenestespesifikke vilkår](https://legal.retailx.no/sst)
- [Grunnleggende om personvern](https://legal.retailx.no/privacy-basics)
- [Personvern](https://legal.retailx.no/privacy)
- [Informasjonskapsler](https://legal.retailx.no/cookies)
- [Informasjonskapsler på spørreundersøkelser](https://legal.retailx.no/survey-pages-cookies)
- [Retningslinjer for akseptabel bruk](https://legal.retailx.no/aup)
- [Sikkerhetserklæring](https://legal.retailx.no/security)
- [SLA](https://legal.retailx.no/sla)

<-- Tilbake

# List of sub-processors

#### LAST UPDATED: August 24, 2026

 

Below you will find a list of sub-processors that are used to process customer-controlled personal data. Note that not all sub-processors are used in the delivery of all our services. Some sub-processors only assist with the delivery of some of the Supplier's services.

For more information, see  the privacy policy.

| ****Name**** | ****Address**** | ****Description of treatment**** | ****Treatment site**** |
| --- | --- | --- | --- |
| Microsoft Ireland Operations Ltd | One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland | Storage of documents, images, videos and emails via Office 365. | EU/EEA |
| ITX Norway AS | Borgeskogen 4 3160 Stokke, Norway | The support tool used to register support cases. | Norway |
| Vika AS | Strandgata 13 C, 2815 Gjøvik, Norway | Hosting of servers and networks | Norway |
| Amazon Data Services Ireland Limited | One Burlington Plaza, Burlington Road, Dublin 4, Dublin, Ireland | Data collection service, sending emails | AWS Region: Europe (Ireland) |
| Sveve AS | Teiealleen 28, 2030 Nannestad, Norway | Sending SMS | Norway |
| Heroku Inc. | 415 Mission Street Suite 300 San Francisco, CA 94105, USA | Hosting instant messages in Connect Chat | EU |
| DigitalOcean LLC | New York, 101 6th Ave, United States | File hosting of instant messages in Connect Chat | Netherlands/EU |
| Railway Corp. | 548 Market St PMB 68956, San Francisco, California 94104, USA | Hosting instant messages in Connect Chat | Netherlands/EU |
| Crowdin OÜ | Mustamäe tee 44/1, Kristiine district, 10621 Tallinn, Estonia | Saving and translating user interface texts (i18n strings). | EU/EEA (Estonia / AWS EU) |
| DeepL SE | Maarweg 165, 50825 Cologne, Germany | AI translation of forum posts and customer comments. | EU/EEA (Germany) |
| MongoDB Limited | Building Two, Number One Ballsbridge, Dublin 4, Irland | Database hosting (Atlas) for chat messages and notification data. | EU/EØS (Frankfurt / Dublin) |
| Google Ireland Limited | Gordon House, Barrow Street, Dublin 4, Irland | Delivery of push notifications to browser and mobile app and web fonts to login and info pages | EU/EEA + USA (Google global infrastructure, SCC) |
| Giphy, Inc. | 416 West 13th Street, Suite 207, New York, NY 10014, USA | Search and delivery of GIFs in forum and chat posts. | USA (EU-US Data Privacy Framework certified) |
| SmartBear Software Inc. (Bugsnag) | 450 Artisan Way, Suite 400, Somerville, MA 02145, USA | Error reporting and diagnostics from backend services. | USA (SCC) / EU region available |
| TrafficCake Limited (StatusCake) | Third Floor, 12 East Passage, London EC1A 7LP, Storbritannia | Uptime, performance and SSL monitoring of RetailX's services, as well as notification of deviations. | Storbritannia (UK GDPR – adequacy decision EU↔UK) |
| Snapper Net Solutions AS | Stortorvet 3, 0155 Oslo, Norway | E-learning platform | Norway |

 

  If you want to receive email notifications about updates to the list of sub-processors, you can subscribe [here](mailto:legal@retailx.no).

 

---

[![RetailX logo med payoff](https://legal.retailx.no/hs-fs/hubfs/RetailX_payoff_POS-2.png?width=1925&height=1000&name=RetailX_payoff_POS-2.png "RetailX logo med payoff")](https://legal.retailx.no/)

Copyright © 2026, by RetailX