List of sub-processors
LAST UPDATED: August 21, 2026
Below you will find a list of sub-processors that are used to process customer-controlled personal data. Note that not all sub-processors are used in the delivery of all our services. Some sub-processors only assist with the delivery of some of the Supplier's services.
For more information, see the privacy policy.
|
Name |
Address |
Description of treatment |
Treatment site |
|
Microsoft Ireland Operations Ltd |
One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland |
Storage of documents, images, videos and emails via Office 365. |
EU/EEA |
|
ITX Norway AS |
Borgeskogen 4 |
The support tool used to register support cases. |
Norway |
|
Vika AS |
Strandgata 13 C, |
Hosting of servers and networks |
Norway |
|
Slack Technologies Limited |
Salesforce Tower |
Tools for intercommunication at RetailX. |
EU/EEA |
|
Amazon Data Services Ireland Limited |
One Burlington Plaza, Burlington Road, Dublin 4, Dublin, Ireland |
Data collection service, sending emails |
AWS Region: Europe (Ireland) |
|
Sveve AS |
Teiealleen 28, |
Sending SMS |
Norway |
|
Heroku Inc. |
415 Mission Street |
Hosting instant messages in Connect Chat |
EU |
|
DigitalOcean LLC |
New York, 101 6th Ave, United States |
File hosting of instant messages in Connect Chat |
Netherlands/EU |
|
Railway Corp. |
548 Market St PMB 68956, San Francisco, California 94104, USA |
Hosting instant messages in Connect Chat |
Netherlands/EU |
|
Crowdin OÜ |
Mustamäe tee 44/1, Kristiine district, 10621 Tallinn, Estonia |
Saving and translating user interface texts (i18n strings). |
EU/EEA (Estonia / AWS EU) |
|
DeepL SE |
Maarweg 165, 50825 Cologne, Germany |
AI translation of forum posts and customer comments. |
EU/EEA (Germany) |
|
MongoDB Limited |
Building Two, Number One Ballsbridge, Dublin 4, Irland |
Database hosting (Atlas) for chat messages and notification data. |
EU/EØS (Frankfurt / Dublin) |
|
Google Ireland Limited |
Gordon House, Barrow Street, Dublin 4, Irland |
Delivery of push notifications to browser and mobile app and web fonts to login and info pages |
EU/EEA + USA (Google global infrastructure, SCC) |
|
Giphy, Inc. |
416 West 13th Street, Suite 207, New York, NY 10014, USA |
Search and delivery of GIFs in forum and chat posts. |
USA (EU-US Data Privacy Framework certified) |
|
SmartBear Software Inc. (Bugsnag) |
450 Artisan Way, Suite 400, Somerville, MA 02145, USA |
Error reporting and diagnostics from backend services. |
USA (SCC) / EU region available |
|
TrafficCake Limited (StatusCake) |
Third Floor, 12 East Passage, London EC1A 7LP, Storbritannia |
Uptime, performance and SSL monitoring of RetailX's services, as well as notification of deviations. |
Storbritannia (UK GDPR – adequacy decision EU↔UK) |
|
Pipedrive OU |
Mustamäe tee 3a, 10615 Tallinn, Estonia |
CRM for the sales department. |
Estonia |
|
GetAccept AB |
Västra Varvsgatan 19, |
Used for handling agreements and contracts with digital signature |
Sweden |
|
Snapper Net Solutions AS |
Stortorvet 3, |
E-learning platform |
Norway |
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